FAQs

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Frequently Asked Questions

About Nexford Capital?

Nexford Capital is a legally licensed private investment company established in october, 2016 in the United Kingdom with headquarters located in London. by a group of qualified financial experts, professional bankers and traders specialized in multiple financial instruments including foreign exchange and crypto currencies trading.

What is Nexford Capital trying to achieve?

We aim to achieved and build a single platform where little investment of funds can generate large profits for our investor on the long run. We believe that profitable investing can be achieved by anyone via our platform with ease. We abstract all our investing activites away from our investors.

How can I join Nexford Capital?

Joining our platform is easy, you must undergo a simple sign up procedure. Before the signing up, we strongly recommend that you familiarize yourself with Terms of Use. You will automatically accept all provisions of this document after your finishing the sign up. In addition, we recommend you to read How It Works section.

Why should I choose Nexford Capital?

We know the future is blockchain, which makes our company a good choice if you want to earn money easy and if u want to invest in crypto, then we are a good option. Due to the experience of our expert and the developed investing strategies, we can guarantee significant increase in your capital within a short time frame.

Is Nexford Capital licensed to operate?

Nexford Capital is legally licensed to operate and has undergone every due dilligence checks and permits to engage in finance and investments businesses.

How do I recover my account password?

First, you need to use Forgot Password to request a password reset link ( you can find this link at the sign in page ). This will help send a reset link to your email to set a new password to access your account. Otherwise, you can contact our support team to get the instructions for resolve.

How do I change my account password?

You can change your account password by clicking the link Account Setting on sidebar in your account dashboard.

Can I share my account details with support team?

Under no circumstances you should give out your personal/account information to third parties or personnels claiming to be from Nexford Capital. Please note that phising emails may present themselves as email from Nexford Capital. We will never ask you for your password. Nexford Capital email is "support@nexfordcapitals.com".

Can I have multiple accounts?

Users are allowed to have just one investment account with us. Our technical control service checks every sign up and if several accounts are found that contain the same user data, all these accounts are blocked. The funds in these accounts are also getting blocked. Contact support for resolve if this use case applies to you.

What is a Premium Membership Program?

Our Premium Membership Program is a way our rewarding our most loyal and active investors for being part of our platform. Premium Membership opens up qualified Investors to investments opportunities not available to the public via our platform. See our Premium Membership section in our Terms Of Use

How does deposit process work?

Click on make deposit on your dashboard sidebar, fill form, make payment to displayed address with payment choice. Depending on the cryptocurrency used, fund are credited instantly when recieved, but maybe affected by network congestions. Please contact support@nexfordcapitals.com, in case you have sent funds but your deposit has not been confirmed.

What payment can I use to deposit?

Payments can be made with Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC) and USD Tether (USDT).

What conversion rate is used?

Nexford Capital uses USD in cryptocurrency equivalents because of volatility in cryptocurrency prices. USD equivalents of cryptocurrency is used for deposits and withdrawals in real time.

What are the deposit limits?

The minimum amount for deposit is $100 USD in cryptocurrency equivalent. There is no maximum amount for deposit.

How often can I make deposits?

You can deposit at any time and as many times as you need, choosing different payment methods or the same ones.

Can I reinvest my account balance?

Yes, you can always invest with funds in your account balance at all times.

How long is withdrawal processed?

Withdrawal requests are processed instantly. Please note, at the Nexford Capital’s sole discretion, in some cases we can require additional information on the event of the withdrawal, in which case the request might be processed later. After the withdrawal request is processed, it depends on the withdrawal method how long it takes for the client to receive the funds.

What payment can I use to withdraw?

Withdrawals can be made with Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC) and USD Tether (USDT).

What are the withdrawal limits?

The minimum amount for withdrawal is $100 USD in cryptocurrency equivalent. There is no maximum amount for withdrawal.

How often can I request withdrawals?

There are no withdrawal limits. Withdrawals are available anytime.

Are there fees on withdrawals?

No, we don't charge any withdrawal fees.

How does investment work?

To invest simply make a deposit and select amount and desired investment plan. Make deposit to wallet address provided, once deposit is confirmed and investment is initiated for you. You can also use your existing wallet balance to make an investment.

When are profits paid?

Investments profits are paid at end of investment duration and are made available for withdrawal.

Can I have multiple investments?

Yes. Every account is eligible to run as many investments as possible, there are no limits to number of active investments.

Can I invest in same plan simultaneously?

Yes. There are no limits to number of active investments on a plans or multiple plan.

Do you support investing as an entity?

Yes. We are able to facilitate trading with all entity structures, such as companies, trusts, and superannuation funds. Contact support@nexfordcapitals.com for more information and let's help you get set up.

Is there a referral program?

yes. Our referal program is way we reward our users. users can earn a 5% referal commission of every deposit their referral makes.

Can I receive referral commission with investing?

Yes. Our referral program is an alternative way to earn on Nexford Capital.

What is a Premium Membership Program?

Our Premium Membership Program is a way our rewarding our most loyal and active investors for being part of our platform. Premium Membership opens up qualified Investors to investments opportunities not available to the public via our platform. See our Premium Membership section in our Terms Of Use

Are support services always active?

If you use email to contact us, we work around the clock. If you decide to contact us via online chat support will be available 24/7, with breaks of 1-2 hours a day.

My question is not mentioned here?

Use support services like email, whatsapp, phone calls and text messages to contact us for any questions you may have. Do not duplicate your question on our support services, please use only one way for reaching us.